Transportation Department VDOT is located in Richmond, VA.
 

Note: VDOT does not fill potholes in cities, towns, or in Henrico and Arlington counties -- except for interstates and major primary roads within
these jurisdictions.

•Report all unsafe and hazardous road conditions
•Report work requests for state-maintained roads
•Other VDOT questions
Call VDOT's Customer Service Center at 1-800-367-7623 around the clock. TTY users can call 711.