IT Help Desk - 299-8257
The Department of Information Technology & Budget Services will deliver quality and innovative information solutions to provide citizens, the business community and County staff with convenient access to appropriate information and services. Our overriding goal is to allow County employees to do their jobs more productively and efficiently as they serve the tax paying public.
Goal 1: Deliver timely and effective responses to customer requirements through teamwork.
Goal 2: Provide vision, leadership, and a framework for evaluating emerging technologies and implementing proven information technology solutions.
Goal 3: Provide citizens, the business community and County staff with convenient access to appropriate information and services through technology.
Goal 4: Work with County agencies to improve business operations by thoroughly understanding business needs and by planning, implementing and managing the best information technology solutions available.
Goal 5: Create and maintain a secure, reliable communication and computer infrastructure foundation to support County business operations today and in the future.
Goal 6: Effectively communicate information about plans, projects, and achievements to County staff and customers.
Goal 7: Develop and maintain technically skilled staff, who are competent in current and emerging information technology.
Goal 8: Educate the user community to understand and be able to employ modern technologies to maximize business benefits.
Goal 9: Ensure effective technical and fiscal management of the Department’s operations and resources.
Goal 10: Enhance and improve the budget creation and budget execution processes.
150 N. Queen St.
Lancaster, PA, 17603