Our goal is to provide needed assistance to older persons and their families in the most appropriate and least restrictive manner, enabling them to maintain dignity and independence. Individuals may be asked to share in the cost of services, depending upon their financial resources.
Our programs meet many types of needs and range from basic help to the provision of skilled care. All services are intended to keep older persons at home, where they most likely want to remain.
Older adults and their families might first encounter the agency through the Information and Referral (I&R) unit. I&R staff identify needs and locate available resources, explain agency services, and answer questions about aging-related issues and policies. The I&R unit also performs the intake function for all Office of Aging programs, which include Care Management, Long Term Care Assessment, Ombudsman and Protective Services.
Description of Services
Adult Day Services: Provides functionally disabled persons with nursing services, a mid-day meal and a variety of activities in a supervised setting.
Adult Foster Care: A homelike environment in the community for adults 18 and older who are in need of assistance with activities of daily living, and who are unable to live independently.
APPRISE: Trained volunteers help older persons understand health insurance coverage, determine adequacy of coverage and submit necessary claim forms. Volunteers also assist with the prescription coverage offered through Medicare; also known as Medicare Part D.
Assessment: Aging Program Assessors meet with older adults in their homes to determine their needs and the most appropriate means of meeting these needs. They also conduct level of care assessments of persons 18 years of age and over who need public funding to reside in a domiciliary care home, personal care home or nursing facility.
Attendant Care: Intensive personal care and home support services for individuals previously served by the under 60 Attendant Care Program through United Disabilities Services (UDS).
Care Management: Care managers arrange, coordinate and monitor services to fit the identified needs of an older adult.
Employment: A variety of full-time, part-time, temporary and permanent job opportunities are available to persons age 55 and over.
Family Caregiver Support Program (FCSP): Provides eligible caregivers with benefits counseling and financial reimbursement for caregiving expenses such as supplies, services, assistive devices and home modifications.
Home Delivered Meals: Older adults unable to provide for their nutritional needs are assisted with accessing meals and, if appropriate, paying for them.
Home Support: Help with laundry, grocery shopping and limited household duties is provided to older adults through either care management or volunteer services.
Legal Services: Referrals can be made to local attorneys for reduced cost consultations on a broad range of issues.
Ombudsman: Staff and trained volunteers investigate and resolve concerns related to care provided in nursing homes and personal care homes or by other public agencies.
Pennsylvania Department of Aging (PDA) Waiver Program: Provides intensive and community based long term care services as an alternative to nursing home care for those eligible for Medical Assistance.
Personal Care: Home health aides help older adults with bathing, dressing and grooming.
Prime Time Health: Promotes health and independence through a variety of programs, such as aquatic exercise and health screenings.
Protective Services: Provides intensive care management and other services (such as guardianship) to those who may be abused, exploited, neglected or unable to carry out activities of daily living due to mental or physical impairment. Staff respond to and investigate calls for this service 24 hours a day.
Respite Care: Companions are sent into homes of older adults to provide temporary relief to caregivers.
Senior Community Centers: Located throughout the county, these sites offer a wide range of program opportunities from wellness education and health screenings to classes and day trips. For many, the centers provide the chance to simply socialize with friends. A nutritious meal is served daily.
Transportation: Through the shared-ride program, reduced fare transportation is provided to older adults for medical appointments, senior community centers and adult day care centers.
Volunteer Programs: Volunteers support the agency’s mission by providing assistance with many tasks which enhance the quality of life for those they assist.
Collect calls are also accepted.
On-call staff are available 24 hours a day to respond to and investigate elder abuse calls.
150 North Queen Street
Lancaster, PA, 17603